Sign in error: Wrong IP or port

Question

Sign in error: Wrong IP or port

Closed this issue 4 years ago · 9 comments

The application is able to autodiscover the jellyfin server (running on ubuntu server 20.04), but when I try to sign in with credentials from any account, it claims the IP address or port is incorrect. Same behavior observed if manually entering the correct port and IP address.

From the jellyfin server, I can pull logs and see that the user is authenticating, according to Jellyfin, but ABJC gives error upon login attempt.

Answer 1 · 2020-11-29T15:30:22.000Z

I get the same error. For me I'm connecting over the internet.

Answer 2 · 2020-12-11T18:02:04.000Z

Hey is your Server located at XXX.XXX.XXX.XXX:8096 ?
Do you use HTTPs?

Answer 3 · 2020-12-12T03:21:51.000Z

My server is located behind a reverse proxy which uses HTTPS

Answer 4 · 2020-12-12T19:18:52.000Z

Does your server use the default port? And does it use a path (e.g. XXX.XXX.XXX.XXX:PORT/path/to/server)

Answer 5 · 2020-12-12T20:40:48.000Z

It is reached through the revere proxy with jellyfin.{mydomain}.com, and since it uses https it connects on port 443.
Behind the reverse proxy, it is forwarded to xxx.xxx.xxx.xxx:8096

Answer 6 · 2020-12-12T22:02:29.000Z

Ok. Did you specify 443 as port? With Debug Mode enabled (long pressing “Manual Entry”-Button will enable it), what is the error? Does it maybe try to connect to a different address?

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On 12. Dec 2020, at 21:41, Alf Sebastian Houge ***@***.***> wrote: It is reached through the revere proxy with jellyfin.{mydomain}.com, and since it uses https it connects on port 443. Behind the reverse proxy, it is forwarded to xxx.xxx.xxx.xxx:8096 — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#4 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AJTQ224XZUTRF63BOLCHE73SUPIN3ANCNFSM4UXKBMQA>.

Answer 7 · 2020-12-12T22:16:00.000Z

Hmm. I don't really remember, but I think I tried a lot of different options. Unfortunately I'm away form my appleTV until after christmas. I will test it again then.

Answer 8 · 2021-02-23T11:16:18.000Z

I get an 404 not Found error. Using 10.7.0

Answer 9 · 2021-03-02T12:14:18.000Z

I found an issue with HTTPS and fixed it in the build that went online today.
Issues with HTTPS are tracked here