ARMmbed/mbed-os-example-cellular

Troubleshooting: Suggestion for documentation improvement

gggekov opened this issue · 3 comments

gggekov commented

In the Troubleshooting section of https://github.com/ARMmbed/mbed-os-example-cellular/ provide information what to do when the cellular board doesn't connect to the network and the user is getting the following error message:

mbed-os-example-cellular
Establishing connection
.....................................................................................................................................................

Couldn't connect: -3004, will retry

Suggested information to be included:

  • Make sure the fields sim-pin-code, apn, username and password from the mbed_app.json file are filled in correctly. The correct values should appear in the user manual of the board if using eSIM or in the details of the SIM card if using normal SIM.
  • Enable trace flag to have access to debug information "mbed-trace.enable": true
  • Try both TCP and UDP socket types
  • Add other engineering tips
ciarmcom commented

ARM Internal Ref: IOTCELL-1041

AriParkkila commented

@gggekov thanks a lot, I updated troubleshooting in
#69

AriParkkila commented

The change is now merged in OOB branch. See Troubleshooting chapter in https://github.com/ARMmbed/mbed-os-example-cellular/tree/mbed-os-5.9.0-oob

@gggekov please close this issue, if the update looks good to you.