AcademySoftwareFoundation/OpenRV

[Bug]: Unable to load shotgrid_login package

chxmberland opened this issue · 0 comments

What happened?

If a user tries to build Open RV after installing the shotgrid_login package, they get the following error in the build console...

Traceback (most recent call last):
 File "<user-path>/Library/Application Support/RV/Python/shotgrid_login_mode.py", line 427, in createMode
   the_mode = ShotGridLogin()
 File "<user-path>/Library/Application Support/RV/Python/shotgrid_login_mode.py", line 51, in __init__
   from sgtk import (
ImportError: cannot import name 'LogManager' from 'sgtk' (unknown location)

The app still works as intended, but the shotgrid_login package does not work.

List all the operating systems versions where this is happening

macOS Sonoma 14.5

On what computer hardware is this happening?

Apple M1

Relevant console log output

No response

Environment variables

No response

Extra information

No response

Code of Conduct

  • I agree to follow this project's Code of Conduct