Can loading https://www.ettoday.net/ in Safari with Cellular network
ryanwuson opened this issue · 2 comments
Please answer the following questions for yourself before submitting an issue
- Filters were updated before reproducing an issue
- I checked the knowledge base and found no answer
- I checked to make sure that this issue has not already been filed
AdGuard version
2.14.0.1592
Browser version
Safari 17.4.1
OS version
macOS Sonoma 14.4.1
Ad Blocking
AdGuard Base filter
Privacy
AdGuard Tracking Protection filter
Social
AdGuard Social Media filter
Annoyances
AdGuard Annoyances filter
Security
No response
Other
Filter unblocking search ads and self-promotion
Language-specific
AdGuard Chinese filter, AdGuard French filter, AdGuard German filter, AdGuard Japanese filter, AdGuard Russian filter, AdGuard Spanish/Portuguese filter
Which DNS server do you use?
System default DNS
DNS protocol
None
Custom DNS
No response
What Stealth Mode options do you have enabled?
No response
Support ticket ID
No response
Issue Details
Steps to reproduce:
1.connect to wifi
2.open https://www.ettoday.net/ in safari and enable adguard for mac.
3.web loading correct.
4. disconnect to wifi and connect to hotspot from iPhone.
5. web can not loading
Expected Behavior
No response
Actual Behavior
web can not loading.
Screenshots
Screenshot 1
Additional Information
No response
@ryanwuson Hi,
Unfortunately, we have not been able to reproduce the problem on our end. In this case, we need to get the app logs to diagnose and troubleshoot this issue.
Here's what we need you to do:
- Click AdGuard icon in the menu bar → Gear → Advanced → Logging → Logging level → Debug;
- Reproduce the issue and remember the exact time it happened;
- Menu → Advanced → Logging → Export Logs and System Info…;
- Send the archive to
apple@adguard.comand mention this issue number in the subject.
Could you please let us know if there are any news on the issue?