AdguardTeam/AdguardForiOS

iOS AdGuard app is not blocking ads in safari without dns protection

GodgamingonYT opened this issue · 7 comments

GodgamingonYT commented

Please answer the following questions for yourself before submitting an issue

  • Filters were updated before reproducing an issue
  • I checked the knowledge base and found no answer
  • I checked to make sure that this issue has not already been filed

AdGuard version

4.5.3 (1013)

Environment

  • iPadOS: 17.5.1
  • Device: iPad 8

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter, EasyList

Privacy

AdGuard Tracking Protection filter, EasyPrivacy, Peter Lowe's Blocklist

Social

No response

Annoyances

AdGuard Annoyances filter, AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List, Fanboy's Annoyances, EasyList Cookie List, Dandelion Sprout's Annoyances List

Security

No response

Other

Filter unblocking search ads and self-promotion, AdGuard DNS filter

Language-specific

AdGuard Chinese filter, AdGuard Japanese filter, CJX's Annoyances List, EasyList China, xinggsf

Advanced protection for Safari

  • yes, I do

Which DNS server do you use?

DNS protection disabled

DNS protocol

DNS protection disabled

Custom DNS

No response

DNS filtering

  • yes, I do

Custom DNS filter

No response

DNS implementation

DNS protection disabled

Tunnel mode

DNS protection disabled

Low-level settings

Bootstrap server:
Fallback server:
Blocking mode, etc:

Issue Details

Steps to reproduce:

  1. I opened a website that have ads, etc: google ads
  2. I saw it a lot of ads inside the website
  3. I tested the blocking feature in d3ward testing Adblock website

Expected Behavior

I think it will block ads in safari without dns protection but with safari protection

Actual Behavior

It didn’t block ads at all

Screenshots

Screenshot 1

Additional Information

No response

ESurina commented

To troubleshoot this issue, we need to get the app logs.

Here's what we need you to do:

  1. Open Settings --> General --> Turn Advanced mode on --> Advanced settings --> Turn Debug logs switch on;
  2. Reproduce the issue and remember the exact time when it happened;
  3. Disable "DNS Protection";
  4. Open the settings --> Support --> Export logs;
  5. System popup will be opened --> Choose "Mail" app
  6. Enter apple@adguard.com as a recipient;
  7. Mention this issue number in the subject and add the time the issue was reproduced at.
ESurina commented

We remind you that we are waiting for your logs.

GodgamingonYT commented
GodgamingonYT commented
ESurina commented

Then could you upload the logs to Google Drive and send a link to it by mail, mentioning the issue number in the subject?

ESurina commented

Let us know when you send the logs

ESurina commented

Reopen the issue if you have an opportunity to send us logs.