prodView Metric Does Not Increment When post_event_list Contains ANY Event
Adobe-BSavage opened this issue · 1 comments
Issue in ./help/components/metrics/product-views.md
It seems this documentation on the second bullet point is incorrect with current practice:
This metric counts the number of hits that match either of the following:
The value prodView exists in the events variable; or
The products variable is set, and no shopping cart events exist in the events variable. Any event that is not custom (event1 - event1000) is a shopping cart event.
Data is showing that if ANY event is set in post_event_list that a prodView won't be incremented.
This specifically states shopping cart events outside of Custom Success Events (1-1000) can't exist. If they don't, prodView will be incremented. We have raw data from a debug.log which shows prodView not being incremented when only Custom Success Events exist. This data conflicts with the document.
Please confirm and update the document to the current practice that a products variable must be set and there can be NO event set in post_event_list in order for a prodView to increment.