Unhandled exception in script
NVA-1986 opened this issue · 5 comments
Traceback (most recent call last):
File "geogramint.py", line 244, in
trio.run(Geogramint().run())
File "kivy\app.py", line 955, in run
File "kivy\base.py", line 574, in runTouchApp
File "kivy\base.py", line 339, in mainloop
File "kivy\base.py", line 391, in idle
File "kivy\clock.py", line 783, in tick_draw
File "kivy_clock.pyx", line 662, in kivy._clock.CyClockBase._process_events_before_frame
File "kivy_clock.pyx", line 708, in kivy._clock.CyClockBase._process_events_before_frame
File "kivy_clock.pyx", line 704, in kivy._clock.CyClockBase._process_events_before_frame
File "kivy_clock.pyx", line 218, in kivy._clock.ClockEvent.tick
File "kivy_garden\mapview\view.py", line 768, in do_update
File "kivy_garden\mapview\view.py", line 880, in load_visible_tiles
File "kivy_garden\mapview\view.py", line 893, in load_tile
File "kivy_garden\mapview\view.py", line 907, in load_tile_for_source
File "kivy_garden\mapview\source.py", line 212, in fill_tile
File "kivy_garden\mapview\downloader.py", line 37, in instance
File "kivy_garden\mapview\downloader.py", line 52, in init
File "os.py", line 223, in makedirs
PermissionError: [WinError 5] Accès refusé: 'cache'
@Alb-310 Following the installation of the executable on my Windows 11 machine, when I launch the software it gives me this error.
@NVA-1986 It looks like Geogramint doesn't have enough permissions where it is installed, try running it as administrator.
If that doesn't work, uninstall it and try installing the tool on your desktop to see if that solves the problem.
I installed it on another machine and it's good.
On the other hand, when I noted the API key in the software, my telegram account was banned and I no longer have access.
It's weird, I and many others have used the tool many times and our accounts got no problems