iOS Devices Crash [URGENT]
Closed this issue · 10 comments
MAX Plugin Version
6.6.2
Unity Version
2021.3.29
Device/Platform Info
iOS 16+
Current Behavior
Apple devices crashes during SDK initialization
Crashed: com.apple.main-thread
0 libobjc.A.dylib 0x1468 objc_retain + 16
1 libobjc.A.dylib 0x1468 objc_retain_x0 + 16
2 UnityFramework 0x50d5b68 -[USRVWebViewCallback invoke:] + 20000
3 UnityFramework 0x50ba018 +[USRVApiSdk WebViewExposed_getSharedSessionID:] + 22612
4 CoreFoundation 0x20814 __invoking___ + 148
5 CoreFoundation 0x1f860 -[NSInvocation invoke] + 428
6 UnityFramework 0x50c913c -[USRVInvocation nextInvocation] + 20172
7 UnityFramework 0x50d6380 -[USRVWebViewMethodInvokeHandler handleInvocation:] + 1724
8 UnityFramework 0x50d5ea4 -[USRVWebViewMethodInvokeHandler handleData:invocationType:] + 480
9 UnityFramework 0x50d3510 -[USRVWebViewApp userContentController:didReceiveScriptMessage:] + 10184
10 AppLovinQualityService 0x4511c __55-[SafeDKAdsInterceptor hookScriptMessageHandler:sdkId:]_block_invoke_2 + 448
11 WebKit 0xde6d0 <redacted> + 236
12 WebKit 0x1e580 <redacted> + 680
13 WebKit 0x1de6c <redacted> + 468
14 WebKit 0x11f200 <redacted> + 264
15 WebKit 0x29e0c <redacted> + 44
16 WebKit 0x24478 <redacted> + 324
17 WebKit 0x39e28 <redacted> + 520
18 JavaScriptCore 0x5a9e8 WTF::RunLoop::performWork() + 204
19 JavaScriptCore 0x5b910 WTF::RunLoop::performWork(void*) + 36
20 CoreFoundation 0x56834 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
21 CoreFoundation 0x567c8 __CFRunLoopDoSource0 + 176
22 CoreFoundation 0x54298 __CFRunLoopDoSources0 + 244
23 CoreFoundation 0x53484 __CFRunLoopRun + 828
24 CoreFoundation 0x52cd8 CFRunLoopRunSpecific + 608
25 GraphicsServices 0x11a8 GSEventRunModal + 164
26 UIKitCore 0x40a90c -[UIApplication _run] + 888
27 UIKitCore 0x4be9d0 UIApplicationMain + 340
28 UnityFramework 0x38a3fa0 -[UnityFramework runUIApplicationMainWithArgc:argv:] + 96 (main.mm:96)
29 GAMENAME 0x412c main + 28 (main.mm:28)
30 ??? 0x1b9b4de4c (Missing)
Expected Behavior
No response
How to Reproduce
The game in production started to crash all the time.
Additional Info
No response
Same here, all of our apps started to crash
Massive crash on all projects!
Same here, crashing on all projects using AppLovin Max Plugin on iOS
Unity Plugin @ 6.4.3
iOS Plugin (dependency) @ 12.4.1
Also happening on UnityPlugin @ 6.5.2
100% crash-rate
We encounter this crash in all games we use Applovin.
Our crash free rate dropped %99.7 to %93 in a short time.
@thomasmso the issue is escalating very quickly on iOS storefronts and it is not contained on our domain (i.e.: others are experiencing this same issue)
Please provide any news, as we may need to take serious action such as completely disabling AppLovin 'till a fix is provided
We have disabled unity provider and looks like it stabilized
Applovin has responded that this is an issue with Unity Ads. They have rolled out an update that will remove UnitySDK from initialization and serving ads on MAX apps.
This is a known issue which Unity Ads SDK causes. It is affecting all iOS apps that have Unity Ads SDK integrated. As an immediate measure, we have rolled out an update that will remove UnitySDK from initialization and serving ads on MAX apps so the crashes should now be resolved.
Unity shared that they rolled back the change that caused the crashes. We confirmed that their SDK is no longer crashing and we have re-enabled their network to start serving again.
Thank you to both Unity and AppLovin for your prompt action and resolution