Where are the data files stored if not in Extensions folder?
jamiekarvans opened this issue · 3 comments
Describe the issue
hey i have no access to the extension for some reason it crashes in just 1 second when i open it, but all my keys are there but i don't get the time to backup the codes from the extension app,
i've tried to copy the files from the Local Extension folder in chrome to another system but it's blank and codes don't show up
so if the files are not stored in folder where are they?
Browser
Chrome
Browser Version
latest
Extension Version
latest
It should be in %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default for Windows. However, it's out of our support scope. Take actions at your own risk.
They are stored in Database with encryption with your Windows credential. You cannot copy the data to another machine to restore data. It's Chrome's behavior, not the extension's. Please contact Google for further support. To the Authenticator extension, we only support to recover data from exported backup files from the extension.