Seeing the following error when trying to get to any of the az iot ops commands
colinrippeyfinarne opened this issue · 4 comments
My az --version is:
azure-cli 2.54.0
core 2.54.0
telemetry 1.1.0
Extensions:
arcappliance 0.2.31
azure-iot-ops 0.1.0b1
connectedk8s 1.3.20
connectedvmware 0.1.12
customlocation 0.1.3
k8s-extension 1.4.1
Dependencies:
msal 1.24.0b2
azure-mgmt-resource 23.1.0b2
Python location 'C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\python.exe'
Extensions directory 'C:\Users\ColinRippey.azure\cliextensions'
Python (Windows) 3.11.5 (tags/v3.11.5:cce6ba9, Aug 24 2023, 14:21:31) [MSC v.1936 32 bit (Intel)]
Legal docs and information: aka.ms/AzureCliLegal
Your CLI is up-to-date.
When I run az iot --help I see:
D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\cryptography/hazmat/backends/openssl/backend.py:27: UserWarning: You are using cryptography on a 32-bit Python on a 64-bit Windows Operating System. Cryptography will be significantly faster if you switch to using a 64-bit Python.
Unable to load extension 'azure-iot-ops: No module named 'kubernetes.client.exceptions''. Use --debug for more information.
Group
az iot : Manage Internet of Things (IoT) assets.
Subgroups:
central : Manage IoT Central resources.
dps : Manage Azure IoT Hub Device Provisioning Service.
hub : Manage Azure IoT hubs.
To search AI knowledge base for examples, use: az find "az iot"
I'm guessing the line Unable to load extension is an issue that needs resolving, happy to provide more details and/or try steps.
Hi @colinrippeyfinarne, I cannot repro the issue with same version of the extension you installed. However, have you try uninstall and reinstall the kubernetes using pip install kubernetes to see if that fix the issue? And could you also provide the --debug output if it's not fixed? thanks for the patience.
@colinrippeyfinarne thanks for submitting this issue.
Can you please try updating (or removing) the arcappliance extension you have installed? There is a dependency conflict issue which should be resolved with one of those two mentioned options.
Hi @colinrippeyfinarne, I cannot repro the issue with same version of the extension you installed. However, have you try uninstall and reinstall the kubernetes using
pip install kubernetesto see if that fix the issue? And could you also provide the --debug output if it's not fixed? thanks for the patience.
I'll try this today and also the suggestion from @digimaun and let you know the results.
Closing the issue. If you are still running into problems after trying the suggested, let us know and we can re-open.