Azure/azure-iot-pcs-remote-monitoring-dotnet

error while rendering map in remote monitoring app

anwarabidali opened this issue · 12 comments

Type of issue

  • [X ] Bug
  • New feature
  • Improvement

Description

...error while rendering map in remote monitoring app

Screenshot

untitled2

Steps to reproduce

  1. Open Lab 1 - Introduction to Azure IoT and RM
  2. Goto: Monitoring section
  3. Goto: Choose the devices to display. Choose the built-in Trucks filter in the filter drop-down to change the devices displayed on the Dashboard page.
  4. Map visual is not loaded. Error message "error while rendering map" comes

Expected behavior

...

Current behavior

...

Known workarounds

...

Possible solution

...

Context and Environment

  • Operating System: ...
  • GitHub branch: ...
  • .NET Runtime: ...

@ppathan can you take a look at this error?

@anwarabidali couldn't repro this. Which region is your deployment in?

Are you trying to deploy in one of these unsupported countries?
Argentina
China
India
Morocco
Pakistan
South Korea

Closing this issue, since this deployment was done in south-east-Asia and since AzureMaps is not supported there.

What region was this deployed? Do you have any network/console log of when this issue occured?

@isaac73 We need to check for error and then display that maps isn't available in their region.

@isaac73 Azure Maps as a service is not available in some countries around the world. It doesn't matter where you make the deployment, rather, its where you are physically viewing the browser that matters. For example, if you make a deployment in EastUS but open that deployment in India, you will not see the map.

@isaac73 Following up on this.

@asdonald I'm currently into Edge work. I will be looking at this in about 2 weeks. Is that ok?

@asdonald To go to the WebUI and link the duplicate issue here.

@anwarabidali Can you repro this issue again? Then please send us the error written to the console log in the dev tools so we can see which error is actually being encountered.