Unable to pick an account from authenticator

[aryankranthi]

Hi,

There is a known issue regarding Bind Service on some Android OEM. The work around is to turn off power optimization in Authenticator and Company Portal's settings.

Thanks,
Dome

Originally posted by @rpdome in #1491 (comment)

Hi,

@rpdome : I tried with the power optimization in Authenticator and Company Portal's settings but there is no luck. Still I can able to replicate the issue.

FYI:
Tested In below mentioned physical devices

• android 10 Realme pro
• android 9 Mi A3
• Android 8.1.0 Moto G5Splus
• Android 10 Moto one power

I would like to know is this because of updated version of Authenticator ? Previous versions of my app has been working as expected but annoyingly I can able to see the issue in my recent builds (i.e after 01-feb-2020).

Thanks In Advance

[rpdome]

I believe issue you're facing is a different issue from #1491.

This is a bug in Microsoft Authenticator.

The fix for account picker is being rolled out. It should hit 100% in production by tomorrow.

The version number is 6.2002.1200

Thanks,
Dome

[aryankranthi]

Thanks @rpdome for the quick update, I updated authenticator app with latest version, now it's working fine. But my Ask is already I have the App with same version Number(6.2002.1200).

I would like to know if it is updated on the same version (6.2002.1200) because when I see the last updated version in PlayStore it is still showing me on 19-feb. can you please let me know what exactly have been changed ?

Thanks In advance !