"Operation timed out" when flashing Logitech C-U0007 dongle
Opened this issue · 3 comments
Hi,
both the attempt to install the research firmware and to flash back the original firmware time out in the last-but-one-step:
<snip>
[2019-08-21 10:56:40.796] 20:00:01:09:03:8A:00:80:FD:05:26:4A:22:E0:FF:22:04:FF:AE:04:F1:57:7F:7F:5A:83:00:41:E5:E4:EE:FE
[2019-08-21 10:56:40.796] Mark firmware update as completed
Traceback (most recent call last):
File "./prog/usb-flasher/logitech-usb-restore.py", line 55, in <module>
response = dongle.send_command(0x21, 0x09, 0x0200, 0x0000, "\x20\x00\x00\x01\x02" + "\x00"*27)
File "/home/georg/rt/MouseJack/nrf-research-firmware/prog/usb-flasher/unifying.py", line 180, in send_command
response = self.dongle.read(ep, 32, timeout=timeout)
File "/usr/local/lib/python2.7/dist-packages/usb/core.py", line 988, in read
self.__get_timeout(timeout))
File "/usr/local/lib/python2.7/dist-packages/usb/backend/libusb1.py", line 851, in intr_read
timeout)
File "/usr/local/lib/python2.7/dist-packages/usb/backend/libusb1.py", line 936, in __read
_check(retval)
File "/usr/local/lib/python2.7/dist-packages/usb/backend/libusb1.py", line 595, in _check
raise USBError(_strerror(ret), ret, _libusb_errno[ret])
usb.core.USBError: [Errno 110] Operation timed out
Increasing the timeout value to 10s didn't yield an improvement.
The dongle remains in USB bootloader mode, and cannot be flashed by the Windows Unifying tool (it is shown as "USB receiver (DFU)" and the firmware update fails):
[1101540.588127] usb 3-1: New USB device found, idVendor=046d, idProduct=aaaa, bcdDevice= 1.04
[1101540.588132] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[1101540.588134] usb 3-1: Product: USB BootLoader
[1101540.588136] usb 3-1: Manufacturer: Logitech
Initially, it was detected as:
[1100937.565845] usb 3-1: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=12.09
[1100937.565850] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[1100937.565852] usb 3-1: Product: USB Receiver
[1100937.565855] usb 3-1: Manufacturer: Logitech
Update: this might be related to the bootloader version, as fwupdmgr also fails to flash it:
Unifying Receiver
DeviceId: 71413822e87deae707da948bd4b7e537af463c19
Guid: 279ed287-3607-549e-bacc-f873bb9838c4
Guid: aa50f902-6989-5b40-ad1a-29955b5f1450 <- USB\VID_046D&PID_AAAA&REV_0104
Guid: 9d131a0c-a606-580f-8eda-80587250b8d6 <- USB\VID_046D&PID_AAAA
Summary: A miniaturised USB wireless receiver (bootloader)
Plugin: unifying
Flags: updatable|supported|registered|is-bootloader
Vendor: Logitech
VendorId: USB:0x046D
Version: RQR00.00_B0000
VersionBootloader: BOT01.04_B0016
VersionFormat: plain
Icon: preferences-desktop-keyboard
InstallDuration: 7
Created: 2019-08-22
and:
No releases found for device: Not compatible with bootloader version: failed predicate [BOT01.0[0-3]_* regex BOT01.04_B0016]
You have a signed bootloader, you can't flash custom firmware.
About the timeout issue in fwupd it should be fixed in fwupd/fwupd#1337.
Same
Hi,
both the attempt to install the research firmware and to flash back the original firmware time out in the last-but-one-step:
<snip> [2019-08-21 10:56:40.796] 20:00:01:09:03:8A:00:80:FD:05:26:4A:22:E0:FF:22:04:FF:AE:04:F1:57:7F:7F:5A:83:00:41:E5:E4:EE:FE [2019-08-21 10:56:40.796] Mark firmware update as completed Traceback (most recent call last): File "./prog/usb-flasher/logitech-usb-restore.py", line 55, in <module> response = dongle.send_command(0x21, 0x09, 0x0200, 0x0000, "\x20\x00\x00\x01\x02" + "\x00"*27) File "/home/georg/rt/MouseJack/nrf-research-firmware/prog/usb-flasher/unifying.py", line 180, in send_command response = self.dongle.read(ep, 32, timeout=timeout) File "/usr/local/lib/python2.7/dist-packages/usb/core.py", line 988, in read self.__get_timeout(timeout)) File "/usr/local/lib/python2.7/dist-packages/usb/backend/libusb1.py", line 851, in intr_read timeout) File "/usr/local/lib/python2.7/dist-packages/usb/backend/libusb1.py", line 936, in __read _check(retval) File "/usr/local/lib/python2.7/dist-packages/usb/backend/libusb1.py", line 595, in _check raise USBError(_strerror(ret), ret, _libusb_errno[ret]) usb.core.USBError: [Errno 110] Operation timed out
Increasing the timeout value to 10s didn't yield an improvement.
The dongle remains in USB bootloader mode, and cannot be flashed by the Windows Unifying tool (it is shown as "USB receiver (DFU)" and the firmware update fails):
[1101540.588127] usb 3-1: New USB device found, idVendor=046d, idProduct=aaaa, bcdDevice= 1.04 [1101540.588132] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [1101540.588134] usb 3-1: Product: USB BootLoader [1101540.588136] usb 3-1: Manufacturer: Logitech
Initially, it was detected as:
[1100937.565845] usb 3-1: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=12.09 [1100937.565850] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [1100937.565852] usb 3-1: Product: USB Receiver [1100937.565855] usb 3-1: Manufacturer: Logitech
The same error happens when i try flashing my reciever on my Raspberry Pi 4.
Flashing the same reciever on my desktop works fine.
Device ID: 1915:0102 (Nordic Semiconductor ASA Research Firmware)