Black-Thunder/ioBroker.melcloud

problem sending login to: https://app.melcloud.com/Mitsubishi.Wifi.Client/Login/ClientLogin

markuskobe opened this issue · 8 comments

After installing the adapter ( v 1.3.4) and entering log-in data, the logfile shows:

AxiosError: Request failed with status code 500

There was a problem sending login to: https://app.melcloud.com/Mitsubishi.Wifi.Client/Login/ClientLogin

The device is registered with MELCloud and can be controlled via app and web.

Please set the adapter log level to 'Debug' and attach the complete log from adapter start-up here.

melcloud.0 2023-07-26 17:58:41.406 error AxiosError: Request failed with status code 500
melcloud.0 2023-07-26 17:58:41.406 error There was a problem sending login to: https://app.melcloud.com/Mitsubishi.Wifi.Client/Login/ClientLogin
melcloud.0 2023-07-26 17:58:41.136 debug Fetching context key...
melcloud.0 2023-07-26 17:58:41.135 info Connecting initially to MELCloud and retrieving data...
melcloud.0 2023-07-26 17:58:41.134 debug No known devices found.
melcloud.0 2023-07-26 17:58:40.968 debug Getting current known devices...
melcloud.0 2023-07-26 17:58:40.967 debug Checking adapter settings...
melcloud.0 2023-07-26 17:58:40.914 debug Initializing objects...
melcloud.0 2023-07-26 17:58:40.872 info starting. Version 1.3.4 in /opt/iobroker/node_modules/iobroker.melcloud, node: v16.20.0, js-controller: 4.0.24
melcloud.0 2023-07-26 17:58:40.452 debug Objects connected to redis: 127.0.0.1:9001
melcloud.0 2023-07-26 17:58:40.442 debug Objects client initialize lua scripts
melcloud.0 2023-07-26 17:58:40.320 debug Objects create User PubSub Client
melcloud.0 2023-07-26 17:58:40.318 debug Objects create System PubSub Client
melcloud.0 2023-07-26 17:58:40.315 debug Objects client ready ... initialize now
melcloud.0 2023-07-26 17:58:40.241 debug Redis Objects: Use Redis connection: 127.0.0.1:9001
melcloud.0 2023-07-26 17:58:35.607 info Terminated (ADAPTER_REQUESTED_TERMINATION): Without reason
melcloud.0 2023-07-26 17:58:35.605 info terminating
melcloud.0 2023-07-26 17:58:35.603 info onUnload(): Cleaned everything up...
melcloud.0 2023-07-26 17:58:35.584 info Got terminate signal TERMINATE_YOURSELF

What kind of devices are linked to your account? And logging in to https://app.melcloud.com/ works with the same credentials as entered in the adapter settings?

ceiling air conditioning -> SLZ-M25FA2
outdoor unit -> SUZ-M25VA
Wifi-Module -> MAC-587IF-E

Loggin in to app.melcloud.com works with the same credentials as entered in the adapter settings.

Really strange, never seen this issue before. Sadly the error itself doesn't contain any specific information at all why the initial request fails.
Do you have any special/unusual characters in your password? If yes, maybe change it to something more simple and try again.

Otherwise I would need temporary access to your Melcloud account to debug the issue myself. But that's up to you if you want to share your credentials with me. 😉

Hi, I have a very long and complex password. For a test I will change it to a simple one... keep you posted..

thanks for the tip... I changed my passwort to less than 16 characters... now it works fine.

I don't think length was the real issue here because I also use a password with way more than 16 characters. Probably the old password had a really special character in it.
But nevertheless, I'm glad that it works now. 😉