I must pay again
kandalog opened this issue · 1 comments
I upgraded my plan on June 11th.
At that time, the credit card is registered as a subscription
So I downgraded. To cancel the credit card linkage
I thought I could use it for a month even if I downgraded
However, it could not be used.
So. I try to upgrade again. Then I must pay again.
Why?
I paid $ 6 for 3 minutes
The payment behavior is handled via Stripe. AFAIK, the extra paid fee should be deducted from the next subscription cycle. Please check this to learn more. https://stripe.com/docs/billing/subscriptions/prorations
If my explanation is not enough, please join our slack and send me(@Rokt33r) a DM so I can check your subscription status. Please don't share any personal info in this issue since anyone can see.
Slack : https://join.slack.com/t/boostnote-group/shared_invite/zt-cun7pas3-WwkaezxHBB1lCbUHrwQLXw