BraydenNeale/DT-SNMP

Authorisation error

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Marucoy commented

Hi Brayden,

We continue with high time and many attempts at failed connections, taking up to a few days to add a new device. I believe that this is not normal.
Is there a forecast for improvement that you mentioned?

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Another question, what would be the limit of devices monitored by ActiveGate?

Regards,
Marco Y.

Originally posted by @Marucoy in #6 (comment)

BraydenNeale commented

Hi Marco,

I'm away on leave at the moment, so won't be able to look at this for a few weeks. I have seen similar timeout issues before at a large customer with many devices being polled from an AG in a different network segment.

You can get around the annoyance of adding a new device here by using the API to create it.

I'm not sure on device limits per active gate. This varies quite a lot between different environments.

Thanks,
Brayden