CXWorld/CapFrameX

Crash on exit with AMD GPU

DanRaj89 opened this issue · 8 comments

Every once in a while CapFrameX 1.7.1 will crash on exit, sometimes the process will simply hang on exit forcing me to end it. Running latest AMD drivers 23.2.2 on a 6600XT, Windows 10.

Report from Reliability Monitor and attached a .dmp file

`Source
CapFrameX

Summary
Stopped working

Date
‎28.‎2.‎2023. 15:22

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\CapFrameX\CapFrameX.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: CapFrameX.exe
Application Version: 1.7.1.6
Application Timestamp: 63e0e525
Fault Module Name: amdadlx64.dll
Fault Module Version: 31.0.14033.1012
Fault Module Timestamp: 63efbec6
Exception Code: c0000005
Exception Offset: 000000000008fe04
OS Version: 10.0.19045.2.0.0.256.121
Locale ID: 9242
Additional Information 1: 3644
Additional Information 2: 3644f935d72b618867a898a6bcd6dd5d
Additional Information 3: 2001
Additional Information 4: 2001c6989838056e6f167100623fad15

Extra information about the problem
Bucket ID: a4605e9971ca3e91e9bc3172db8264c9 (1854411515948590281)
`
CapFrameX.exe.4256.dmp.zip

Will check that later.

I've checked the RX 6800 XT with latest driver. No issues here on my side but I noticed, that the driver now supports ALDX with RDNA2. So I think it's important to do a clean install. Use DDU to uninstall the old driver.

Thanks for looking into it. I've already used DDU before installing this version of the driver. Unfortunately, the issue is so sporadic that I don't know if I'll be able to narrow it down.

Two things that come to mind:
-I'm always running HWInfo in the background so there might be some conflict there.
-My GPU is OCed, however it's stable in absolutely everything I've played/tested, around 10+ games stress tests. I doubt it's the cause, but worth noting.

Please send the log files in MyDocuments\CapFrameX\Logs to contact@capframex.com

Sent

I've experienced a hang on close, CapFrameX will remain in memory with a single thread CapFrameX.exe!RemoveIcon. Attached screenshot.
I have created a dump of the hung process, can send you if necessary (164MB)
Screenshot 2023-03-11 030358

I am not able to repeat the error on my system using an RX 6800 XT and the same driver.

Try build no >=20: https://archive.capframex.com/

It has better app shutdown handling.