Problem with CARTO login
Kateroses opened this issue · 0 comments
Kateroses commented
Context
- Please explain here below what you were doing when the problem occurred *
Login problem. When logging into the CARTO site via GitHub, the system reports that "we could not find the user associated with this account."
Actions to play
- Please break down all necessary steps here below to reproduce the problem *
- I registered on GitHub and confirmed that I am a student in order to access CARTO
- I enter the password and login as on GitHub.
Current result
- Please describe below the current result you received *
When logging into the CARTO site via GitHub, the system reports that "we could not find the user associated with this account."
Expected Result
- Please describe here below what the expected behavior should be *
Login to CARTO
Browser and version
- What internet browser (Chrome, Firefox, etc.) and version and version you were using *
Google
.carto file
- Don't forget to rename the .carto file to a .zip file so it can be uploaded to github *
Additional Information
- Please add any information you are interested in here *