Network password error ABP(PROD)
stephaniemar opened this issue · 0 comments
stephaniemar commented
Issue: Due to HCM being down for the BAIS Mod cutover, users are getting a sailpoint error when they update their network password on ABP even though their password is successfully updating for all other apps on ABP. The error that appears is a bit confusing for users.
To mitigate this for the remainder of the BAIS Cutover we will do the following:
- Update PROD to identify errors with the following string: 'sailpoint.connector.ConnectorException'
- If this error appears we will add an exception to not show an onscreen error to the user and allow them to complete the password update process
- The Access Boston team will send an email to everyone who updated their password during the BAIS cutover once it is complete (5/23) to have them update their password again to include HCM. @ggrozierBOS
- Update PROD to revert back to previous error messaging once BAIS Mod cutover is complete on Monday 5/23