Invalid authentication

Question

Invalid authentication

Closed this issue 2 months ago · 4 comments

Hi -

Can't login to the service. Not even getting past the initial login prompt.

I am sure I am entering proper account login information (using a pw mgr, copied pasted the pw) - fails. Tried to remove from HA and re-add; same issue. Invalid authentication.

Am i doing something wrong?

Answer 1 · 2024-09-04T08:16:32.000Z

I just added it for the first time and it works for me. Maybe it was a temporary service interruption?

Answer 2 · 2024-09-05T21:44:13.000Z

Same issue for me

Answer 3 · 2024-09-08T03:52:28.000Z

i have removed and tried to readd, still getting "invalid authentication"

i tested via browser and was able to login successfully so my credentials are correct and the service is up and running externally

Answer 4 · 2024-10-27T01:24:32.000Z

was able to login, closing issue.

(i only own x10 pros, so can't go further - lol)