Start Error

[DairyWeb3638077]

What part of dashboard are you having an issue with?

• Documentation
• [ X ] Dashboard webserver
• Dashboard cog

What happened?

So I installed the dashboard from scratch and when I got down to the part where you have to start the dashboard via reddash, I get this error...

Traceback (most recent call last):
  File "C:\Users\Owner\AppData\Local\Programs\Python\Python38\lib\runpy.py", line 194, in _run_module_as_main
    return _run_code(code, main_globals, None,
  File "C:\Users\Owner\AppData\Local\Programs\Python\Python38\lib\runpy.py", line 87, in _run_code
    exec(code, run_globals)
  File "C:\Users\Owner\reddashenv\Scripts\reddash.exe\__main__.py", line 4, in <module>
  File "C:\Users\Owner\reddashenv\lib\site-packages\reddash\__main__.py", line 7, in <module>
    from reddash.app import create_app
  File "C:\Users\Owner\reddashenv\lib\site-packages\reddash\app\__init__.py", line 8, in <module>
    from flask import Flask, url_for, session, render_template
  File "C:\Users\Owner\reddashenv\lib\site-packages\flask\__init__.py", line 19, in <module>
    from . import json
  File "C:\Users\Owner\reddashenv\lib\site-packages\flask\json\__init__.py", line 15, in <module>
    from itsdangerous import json as _json
ImportError: cannot import name 'json' from 'itsdangerous' (C:\Users\Owner\reddashenv\lib\site-packages\itsdangerous\__init__.py)

I have no clue why I get this error as I have installed the dashboard from scratch.

What did you expect to happen?

The dashboard should have started.

What can we do to reproduce this?

I have no clue.

What is your bot/webserver running on?

• Operating system:
• Windows
• Python version:
• 3.9
• Dashboard webserver version:
• latest
• Dashboard cog version:
• latest

What are you having issues on?

• Operating system:
• Windows
• Browser:
• None Yet

[NeuroAssassin]

Fixed in 02acfc2.

[DairyWeb3638077]

Hey @NeuroAssassin For some reason, I am still getting the error when starting the dashboard. I uninstall the cog, installit again, delete the reddashenv folder, read it via the docs, run reddash and still get

Traceback (most recent call last):
  File "C:\Users\Owner\AppData\Local\Programs\Python\Python38\lib\runpy.py", line 194, in _run_module_as_main
    return _run_code(code, main_globals, None,
  File "C:\Users\Owner\AppData\Local\Programs\Python\Python38\lib\runpy.py", line 87, in _run_code
    exec(code, run_globals)
  File "C:\Users\Owner\reddashenv\Scripts\reddash.exe\__main__.py", line 4, in <module>
  File "C:\Users\Owner\reddashenv\lib\site-packages\reddash\__main__.py", line 7, in <module>
    from reddash.app import create_app
  File "C:\Users\Owner\reddashenv\lib\site-packages\reddash\app\__init__.py", line 8, in <module>
    from flask import Flask, url_for, session, render_template
  File "C:\Users\Owner\reddashenv\lib\site-packages\flask\__init__.py", line 19, in <module>
    from . import json
  File "C:\Users\Owner\reddashenv\lib\site-packages\flask\json\__init__.py", line 15, in <module>
    from itsdangerous import json as _json
ImportError: cannot import name 'json' from 'itsdangerous' (C:\Users\Owner\reddashenv\lib\site-packages\itsdangerous\__init__.py)

Update, I am using Python 3.8.6

[NeuroAssassin]

This change will not take effect until it is re-published to PyPi. You can install directly from the repository for the dev release, or wait until the next version is published.
If you have any more questions, please ask at my support server or on the Red discord.

[DairyWeb3638077]

Just wondering, how long does it normally take to get published?

[NeuroAssassin]

It occurs when I believe there is enough substantial changes to warrant a version change. Please redirect all other questions to a Discord server linked above, it is leaving the scope of this issue.