Commit451/skyhook

Jira integration Skyhook error

Ixynas opened this issue · 3 comments

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Hello!

Received this error, I am pretty sure this is because of anonymous person submitting a bug, so it cannot parse the field properly, since there's no reporter. Regular users passes it through, but anonymous inputs are no go. Otherwise I cannot say what else can trigger this.

Error started happening after this. Thank you for the amazing service though! <3

I just encountered this and I have no clue what caused this.

On my end, this happened because I have a trigger in my workflow that moves the ticket from TODO to In-Progress when a new branch using the ticket name is created but instead of doing it on a terminal, the branch creation was done via Jira. From what I've read so far branch creation can be done anonymously.

The jira provider only supports issue and comment actions. If you disable those triggers, does this still happen?
Edit: That comment belonged on the other jira issue.

For this, you're sure it is an anonymous submitter right? Normal users are working?