Teams mis calculations
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arroyoDev commented
Angelo. need some quick fixes here on teams.
- go to My Organization
- to to the tab "Team Management"
- click on a team
- Notice Team 1 says (9 Cases Assigned). this is not correct, it is counting the 9 work types assigned. we want the Case count (which in this case should be 5).
- change the cases assigned to actually be the case count.
- then on the right choose Manage Cases
- The Manage Cases (0) is always zero, make it be the count of cases (currently 5)5.
- the list is only 4 rows before you have to scroll on a full browser window... wasted space
- Fix it to scroll much more rows.
- when you "+Assign Claimed Cases" it less you pick but does not refresh the table or counts afterward... you have to literally refresh the browser to get new numbers.
- update the counts and list after selecting.