Form not working when Elementor and Elementor Pro is activated
Opened this issue · 11 comments
Hey guys. All good? Does anyone have a conflict between Elementor and JetFormBuilder? The registration form here only works if Elementor is disabled.
Both Elementor are on 3.22
Jetformbuilder in 3.3.4.1
You got this error?
" Something went wrong on insert into: jet_fb_records_fields"
Yes that's because of Elementor incompatibility.... Need a quick fix please
Completely uninstall JetFormBuilder (and check delete database records in the settings) does the trick !
You got this error?
" Something went wrong on insert into: jet_fb_records_fields"
I don't get this error. In fact nothing happens, the register button seems to have no defined action. There are no errors in the console anywhere. It simply doesn't work.
Completely uninstall JetFormBuilder (and check delete database records in the settings) does the trick !
I'll try here... Thanks
Yes that's because of Elementor incompatibility.... Need a quick fix please
Are you having the same problem? Did you try the solution below of deleting and cleaning everything and then reinstalling? I haven't tried it yet but as soon as I test it here I'll come back here to let you know.
Just to be sure do you have setup any action in the form builder? (On the right part)My guess is, for my problem, that at some point a strange character as been saved in the database when a form has saved the record then it broke the table or something. Maybe when testing the form directly from the element or builder.I’m curious to know your issue if you find from where it’s coming.Best!Envoyé de mon iPhoneLe 19 juin 2024 à 23:28, Tiko Volpe @.> a écrit : You got this error? " Something went wrong on insert into: jet_fb_records_fields" I don't get this error. In fact nothing happens, the register button seems to have no defined action. There are no errors in the console anywhere. It simply doesn't work. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you commented.Message ID: @.>
Yes, there are 2 actions configured to register the customer and redirect to the store page. I believe it is not a wrong character because without Elementor active, the form made by jetformbuilder works normally. The problem is when I activate Elementor and Elementor. I don't believe that the wrong character recording is directly linked to Elementor because before the last updates the form was working.
Hi @tikovolpe @wecode-swiss-bruno
please contact our support team https://crocoblock.com/help-center with access details for your site where the issue occurred to make sure we can help you
Hi @tikovolpe @wecode-swiss-bruno
please contact our support team https://crocoblock.com/help-center with access details for your site where the issue occurred to make sure we can help you
@Crocoblock
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