[Bug]: 主程序点击角色橱窗后崩溃

Question

[Bug]: 主程序点击角色橱窗后崩溃

KnightPeink opened this issue 2 years ago · 3 comments

KnightPeink commented 2 years ago

Windows 版本

19044.1826

Snap Genshin 版本

2022 8.6 Build 29506

Snap Genshin 用户设备ID

ADB8AFE4327CEE8DBC8BD9CCE08282F6

发生了什么？

打开SG后，点击角色橱窗输入UID后提示遇到问题崩溃，每次点击角色橱窗均崩溃，已下载1群的cache并覆盖，但问题未解决

你期望发生的行为？

No response

相关的崩溃日志

System.NotSupportedException: 未找到与此像素格式有关的信息。
   at System.Windows.Media.PixelFormat.CreatePixelFormatInfo()
   at System.Windows.Media.PixelFormat.get_InternalBitsPerPixel()
   at System.Windows.Media.Imaging.BitmapSource.GetClosestDUCEFormat(PixelFormat format, BitmapPalette palette)
   at System.Windows.Media.Imaging.BitmapSource.get_DUCECompatiblePtr()
   at System.Windows.Media.Imaging.BitmapSource.UpdateBitmapSourceResource(Channel channel, Boolean skipOnChannelCheck)
   at System.Windows.Media.Imaging.BitmapSource.AddRefOnChannelCore(Channel channel)
   at System.Windows.Media.Imaging.BitmapSource.System.Windows.Media.Composition.DUCE.IResource.AddRefOnChannel(Channel channel)
   at System.Windows.Media.ImageBrush.AddRefOnChannelCore(Channel channel)
   at System.Windows.Media.Brush.System.Windows.Media.Composition.DUCE.IResource.AddRefOnChannel(Channel channel)
   at System.Windows.Media.RenderData.System.Windows.Media.Composition.DUCE.IResource.AddRefOnChannel(Channel channel)
   at System.Windows.UIElement.RenderContent(RenderContext ctx, Boolean isOnChannel)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.UpdateChildren(RenderContext ctx, ResourceHandle handle)
   at System.Windows.Media.Visual.RenderRecursive(RenderContext ctx)
   at System.Windows.Media.Visual.Render(RenderContext ctx, UInt32 childIndex)
   at System.Windows.Media.CompositionTarget.Compile(Channel channel)
   at System.Windows.Media.CompositionTarget.System.Windows.Media.ICompositionTarget.Render(Boolean inResize, Channel channel)
   at System.Windows.Media.MediaContext.Render(ICompositionTarget resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
   at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at System.Windows.Application.Run()
   at DGP.Genshin.App.Main()

Snap Genshin 用户守则及相关的隐私条款

我同意遵守 Snap Genshin 用户守则及相关的隐私条款

Answer 1 · 2022-08-12T08:22:49.000Z

https://www.snapgenshin.com/documents/FAQ/program-crash.html#%E7%A5%88%E6%84%BF%E8%AE%B0%E5%BD%95-wiki-%E5%85%BB%E6%88%90%E8%AE%A1%E7%AE%97%E5%99%A8

Answer 2 · 2022-08-12T08:31:29.000Z

https://www.snapgenshin.com/documents/FAQ/program-crash.html#%E7%A5%88%E6%84%BF%E8%AE%B0%E5%BD%95-wiki-%E5%85%BB%E6%88%90%E8%AE%A1%E7%AE%97%E5%99%A8

下载过链接的cache.zip，但问题还存在

Answer 3 · 2022-08-12T08:33:43.000Z

公子立绘未成功加载