DJj123dj/open-ticket

Can't delete old ticket when migrated v2.0.0 Beta -> 2.4.0

Closed this issue · 2 comments

VoChiDanh commented

i got this error why tried delete old ticket (v2.0.0) but ticket doesn't delete

ERROR: TypeError: Cannot read properties of null (reading 'text') | origin: uncaughtException STACK: TypeError: Cannot read properties of null (reading 'text')
    at F:\VoChiDanh\TicketSystem\core\ticketCloser.js:94:56
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
    at async Object.exports.NEWcloseTicket (F:\VoChiDanh\TicketSystem\core\ticketCloser.js:89:9)
    at async Client.<anonymous> (F:\VoChiDanh\TicketSystem\core\closebuttons.js:273:9)
DJj123dj commented

yes, it is because there is a new system to close tickets. Normally it's recommended to delete all tickets before updating the bot

DJj123dj commented

i'm gonna add it to the wiki so that everyone knows that this needs to happen