Crashes Instantly
cafecitohippo opened this issue · 2 comments
Please fill out following when reporting a new bug:
Describe the bug
When starting ProtonUp-QT, the icon will appear in the window list and then crash before opening. It ran fine previously.
To Reproduce
Steps to reproduce the behavior:
Launch the app.
Expected behavior
The app to open up.
Screenshots
If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):
- Platform: Linux
- System: EndeavourOS -- KDE 6.0 -- Wayland
- Version: For example ProtonUp-Qt 2.5.0
- How did you install ProtonUp-Qt?: Installed via AUR - 2.9.2-1
Terminal output
Traceback (most recent call last):
File "<frozen runpy>", line 198, in _run_module_as_main
File "<frozen runpy>", line 88, in _run_code
File "/usr/lib/python3.12/site-packages/pupgui2/__main__.py", line 1, in <module>
from pupgui2.pupgui2 import main
File "/usr/lib/python3.12/site-packages/pupgui2/pupgui2.py", line 16, in <module>
from pupgui2 import ctloader
File "/usr/lib/python3.12/site-packages/pupgui2/ctloader.py", line 9, in <module>
from pupgui2.util import create_msgbox
File "/usr/lib/python3.12/site-packages/pupgui2/util.py", line 26, in <module>
from pupgui2.steamutil import remove_steamtinkerlaunch, is_valid_steam_install
File "/usr/lib/python3.12/site-packages/pupgui2/steamutil.py", line 11, in <module>
from steam.utils.appcache import parse_appinfo
ModuleNotFoundError: No module named 'steam'
If you installed ProtonUp-Qt via Flatpak (Discover on Steam Deck), type:
flatpak run net.davidotek.pupgui2
If you have downloaded the AppImage, navigate to the folder containing the AppImage file and type:
./ProtonUp-Qt*.AppImage
AUR package issues should be reported to the AUR package maintainer. There are two so I am unsure which one you used.
protonup-qt: https://aur.archlinux.org/packages/protonup-qt- I am going to guess it's this one, because the other one is out-of-date and only at 2.9.1, and you have reported 2.9,2
protonup-qt-bin: https://aur.archlinux.org/packages/protonup-qt-bin
The issue you are facing is because of a missing Python package. People have had issues with other missing Python packages, some of the comments on that issue should help you already I think. The prevailing fix seems to be to uninstall and then reinstall with a clean build using an AUR helper, which sounds reasonable.
As noted in #349 (comment), the AUR package is maintained separately and issues like this should be reported to those package maintainers.
Alternatively, you can use the official AppImage or Flatpak release of ProtonUp-Qt.
Ah, didn't think to check the AUR comments. Thanks for the link. Did a clean build instead of just yay -R and reinstalling. Good to go now.