I can't get it to open.

[YourUncleBenny]

I install the flatpak. I click open. I get error message "ldconfig failed, exit status 256". I have no idea what this means.

System Details: # System Details Report

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• Date generated: 2025-02-02 19:23:54

Hardware Information:

• Hardware Model: ASRock A320M-HDV R4.0
• Memory: 16.0 GiB
• Processor: AMD Ryzen™ 5 2600 × 12
• Graphics: NVIDIA GeForce GTX 1660 SUPER
• Disk Capacity: 500.1 GB

Software Information:

• Firmware Version: P3.70
• OS Name: Ubuntu 24.04.1 LTS
• OS Build: (null)
• OS Type: 64-bit
• GNOME Version: 46
• Windowing System: X11
• Kernel Version: Linux 6.8.0-52-generic

Please help. I have no idea what I'm doing, and I just wanna play Marvel Rivals. :(

[YourUncleBenny]

I would like to add that I've tried reinstalling it multiple times, and it seems like a different error each time. When I tried running it from the console (I used the flatpak), I get the following message:

  File "<frozen runpy>", line 198, in _run_module_as_main
  File "<frozen runpy>", line 88, in _run_code
  File "/app/lib/python3.12/site-packages/pupgui2/__main__.py", line 2, in <module>
    main()
  File "/app/lib/python3.12/site-packages/pupgui2/pupgui2.py", line 598, in main
    MainWindow()
  File "/app/lib/python3.12/site-packages/pupgui2/pupgui2.py", line 115, in __init__
    self.update_ui()
  File "/app/lib/python3.12/site-packages/pupgui2/pupgui2.py", line 249, in update_ui
    global_ctool_name: str = get_steam_global_ctool_name(install_loc.get('vdf_dir'))
                             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/lib/python3.12/site-packages/pupgui2/steamutil.py", line 221, in get_steam_global_ctool_name
    d = get_steam_vdf_compat_tool_mapping(vdf_safe_load(config_vdf_file))
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/lib/python3.12/site-packages/pupgui2/steamutil.py", line 29, in get_steam_vdf_compat_tool_mapping
    s = vdf_file.get('InstallConfigStore', {}).get('Software', {})
        ^^^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'get'

[sonic2kk]

I can't reproduce, but it sounds like some kind of issue loading the config.vdf file (if I remember the file correctly).

Where is your Steam installation located? If I recall, much of the previous issues were on Ubuntu. On a related note, I wonder if this is an issue with how we parse Steam Snap locations (if Steam Snap is being used here at all).

[DavidoTek]

I can't reproduce, but it sounds like some kind of issue loading the config.vdf file

That is likely.

When I tried running it from the console (I used the flatpak), I get the following message:

Was there any previous error like An error occured while calling vdf_safe_load? Otherwise, it seems like vdf.loads may return None.
(vdf_safe_load returns None in the following cases: 1. vdf.loads returned None, 2. an Exception occurred with vdf.loads)

I will create a PR that ensures streamutil.py#vdf_safe_load will always return a dict. The PR will not fix the broken config file but prevent ProtonUp-Qt from crashing.