Deebot not updating.
Closed this issue · 3 comments
Checks
- I have searched the existing issues and no issue is describing my issue
- I have checked the FAQ
- I have checked the documentation
- I have installed the latest version
The problem
When I leave my home, Deebot N8+ starts and returns to the dock when I come home. This has been happening randomly for a while, but when I get home it is still vacuuming and I noticed it still shows as docked in home assistant. so basically it's not updating to cleaning sometimes when it starts. I have to reload the integration and then it is fine.
The last time it ran was March 26th and I found the two errors below in the log.
Diagnostics information
This error originated from a custom integration.
Logger: custom_components.deebot.hub
Source: custom_components/deebot/hub.py:114
Integration: Deebot 4 Home Assistant (documentation, issues)
First occurred: March 22, 2023, 9:34:56 PM (2 occurrences)
Last logged: March 26, 2023, 7:23:25 PM
failure (3002) on getting devices
Traceback (most recent call last):
File "/config/custom_components/deebot/hub.py", line 104, in _check_status_task
await self._check_status_function()
File "/config/custom_components/deebot/hub.py", line 114, in _check_status_function
devices = await self._api_client.get_devices()
File "/usr/local/lib/python3.10/site-packages/deebot_client/api_client.py", line 61, in get_devices
raise ApiError(
deebot_client.exceptions.ApiError: failure (3002) on getting devices
This error originated from a custom integration.
Logger: deebot_client.api_client
Source: custom_components/deebot/hub.py:114
Integration: Deebot 4 Home Assistant (documentation, issues)
First occurred: March 22, 2023, 9:34:56 PM (2 occurrences)
Last logged: March 26, 2023, 7:23:25 PM
Failed to get devices: {'todo': 'result', 'ret': 'fail', 'errno': 3002, 'code': 3002}
Anything in the logs that might be useful for us?
No response
Additional information
No response
Can you reproduce the issue?
I’m not sure how I would actually do that. It is random and I supplied the logs of the last activity before the most recent event occurred.