Organizers not getting after-event emails for reporting stats

Question

Organizers not getting after-event emails for reporting stats

Opened this issue a year ago · 4 comments

It seems after-event automated emails for organizers to send in event stats are not going out. Need to investigate why this is happening.

Answer 1 · 2024-02-18T19:38:00.000Z

@amakarudze could you please provide some context and how to produce this issue?
is it send_submit_information_emails() function from core/management/commands/handle_emails.py line 76?

Answer 2 · 2024-04-29T23:02:32.000Z

@amakarudze do we know what's the exact error on this one? is it a misconfiguration, an error in the send_submit_information_emails as @dostogircse171 mentioned above, etc?

Answer 3 · 2024-04-29T23:54:55.000Z

cc @marksweb in case you know - sorry about the constant pinging, I just want to catch up here 😅

Answer 4 · 2024-04-30T00:48:28.000Z

@vanessa Not sure I can help here. There's no issues in Sentry and I don't have access to sendgrid or mailchimp.