Tracker only shows 1 person

Question

Tracker only shows 1 person

Closed this issue 2 months ago · 2 comments

Hi, am I doing something wrong? My device only appears to show information for one person when there are two people in the same zone?

Many thanks

Answer 1 · 2024-07-04T14:38:40.000Z

howesey2k commented 5 months ago

Answer 2 · 2024-07-04T14:41:42.000Z

Are the two people very close together? If so, it can be easy to detect as one target. You have no target 2 tracking info showing so it will always show one in the zone.

If not, you can try updating the firmware on the mmWave sensor to version 2.04 using the HLKRadarTool app on iOS or Android. It's a little clunky but fairly straightforward to get the firmware updated.

Let me know how it goes