FusionAuth/fusionauth-install

Error while starting fusionauth-app v1.1 post upgrade

preetamchanda opened this issue · 12 comments

preetamchanda commented

INFO: An exception was caught and reported. Message: java.lang.ClassNotFoundException: org.primeframework.jwt.Signer
java.lang.TypeNotPresentException: Type org.primeframework.jwt.Signer not present

I previously did upgrades 1.0.15 -> 1.0.18, was working perfectly alright.

robotdan commented

Hi @preetamchanda sorry you're having this issue.

Can you attach a larger portion of the log? I think that exception may be a side effect of an earlier exception.

Did you have any Identity Providers configured prior to upgrading to version 1.1.0? If so, try running the following following SQL command against the fusionauth database:

UPDATE identity_providers
  SET type = 'ExternalJWT', enabled = TRUE;

Then ensure FusionAuth is stopped, and then restart FusionAuth.

One other possibility, are you running on Windows, or using the zip files to install? If so, can you attach the output of your lib directory?

fusionauth-app/web/WEB-INF/lib

preetamchanda commented

Thanks @robotdan please find attached the log
FusionAuth-App.log
I will update you with the results post SQL execution

robotdan commented

Thanks. Ok, so it doesn't look like it has anything to do with the identity_providers table.

It seems as though you have an old jar in your classpath. The output of the lib directory should help us with that.

preetamchanda commented

This are the JVM args -
/usr/local/fusionauth/java/current/bin/java -classpath /usr/local/fusionauth/fusionauth-app/apache-tomcat/bin/bootstrap.jar:/usr/local/fusionauth/fusionauth-app/apache-tomcat/bin/tomcat-juli.jar -Dcatalina.base=/usr/local/fusionauth/fusionauth-app/apache-tomcat -Dcatalina.home=/usr/local/fusionauth/fusionauth-app/apache-tomcat -Djava.awt.headless=true -Dfusionauth.http.port=9011 -Dfusionauth.https.port=443 -Dfusionauth.ajp.port=9019 -Dfusionauth.management.port=9010 -Dfusionauth.home.directory=/usr/local/fusionauth/fusionauth-app/apache-tomcat/.. -Dfusionauth.config.directory=/usr/local/fusionauth/fusionauth-app/apache-tomcat/../../config -Dfusionauth.log.directory=/usr/local/fusionauth/fusionauth-app/apache-tomcat/../../logs -Dfusionauth.plugin.directory=/usr/local/fusionauth/fusionauth-app/apache-tomcat/../../plugins -Xms512M -Xmx512M -Djava.awt.headless=true -Djava.security.egd=file:/dev/./urandom -Djava.endorsed.dirs= -Djava.io.tmpdir=/tmp/fusionauth-app -DfusionAuthApp878711B77 -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/usr/local/fusionauth/fusionauth-app/apache-tomcat/conf/logging.properties org.apache.catalina.startup.Bootstrap start

Do you want me to list the JAVA_HOME/lib? Thanks

robotdan commented

Thanks @preetamchanda

I'd actually like to see the list of jars in the fusionauth-app/web/WEB-INF/lib directory.

Did you install with a debian package or a zip file?

preetamchanda commented

/usr/local/fusionauth/fusionauth-app/web/WEB-INF/lib

FusionAuth-libJar.txt
fusionauth-app_1.1.0-1_all.deb
fusionauth-search_1.1.0-1_all.deb

This is the first time I used .deb, previously used .zip always

robotdan commented

Thank you, that is helpful. Ok, as I suspected, you must be installing using the zip files?

It looks like you unzipped on top of the old directory, so it laid all of the new files on top. This means the classpath includes multiple versions of FusionAuth libraries.

fusionauth-api-1.0.15.jar 
fusionauth-api-1.1.0.jar
fusionauth-app-1.0.15.jar 
fusionauth-app-1.1.0.jar  
fusionauth-database-1.0.15.jar   
fusionauth-database-1.1.0.jar    
fusionauth-java-client-1.0.15.jar
fusionauth-java-client-1.1.0.jar 
fusionauth-plugin-api-1.0.15.jar
fusionauth-plugin-api-1.1.0.jar 
fusionauth-search-1.0.15.jar    
fusionauth-search-1.1.0.jar     
inversoft-maintenance-mode-0.12.3.jar 
inversoft-maintenance-mode-0.12.5.jar 
inversoft-search-engine-1.2.1.jar 
inversoft-search-engine-1.2.2.jar

In theory you could just go through that directory and delete any duplicate jars, keeping the more recent version.

However, I think it will be the safest for you to do a clean install, this will not disrupt your configuraiton.

For example you should be able to do something like:

  1. rm -rf /usr/local/fusionauth/fusionauth-app
  2. rm -rf /usr/local/fusionauth/fusionauth-search
  3. cd /usr/local/fusionauth
  4. sh -c "curl -fsSL https://raw.githubusercontent.com/FusionAuth/fusionauth-install/master/install.sh | sh -s - -z"

Where the last step should download the latest app and search bundles and extract them in the current directory. This should preserve your database, and the fusionauth.properties file in the /usr/local/fusionauth/config directory.

To be safe, please save a copy of the config file first. You may also download the zips manually here : https://fusionauth.io/downloads

Did you use a particular page in our documentation to upgrade? If so, please provide the link and I will take a look at the guide to see if we can provide a better example of upgrading using the zip file to ensure the old lib dir is not re-used.

Thanks, let me know how this goes.

preetamchanda commented

Will setup a new instance with .zip and check if it can be replicated.
Thanks

preetamchanda commented

@robotdan Thanks a lot for the detailed instruction, much appreciated.
I am referring to https://fusionauth.io/docs/v1/tech/upgrades-patches/overview
Keep you posted.

tyduptyler13 commented

Hi, I updated the documentation to help anyone trying to do zip upgrades in the future.

preetamchanda commented
robotdan commented

Great, thanks for the update @preetamchanda . I'll close out this issue.