Users are expressing a lack of clarity about the specific call to action for the Website Inventory

Question

Users are expressing a lack of clarity about the specific call to action for the Website Inventory

ryanwoldatwork opened this issue 3 years ago · 9 comments

Feedback

Acceptance Criteria

Subsequent messages to users include text, or a link with text that describes specifically what is needed to be done.
The user needs to review information and click "Update".

(We have also considered adding a "Verify" or "Confirm" type of task-based prompt) - this would require more formal collection management and a little bit more technical work.

Answer 1 · 2021-09-16T23:42:15.000Z

ryanwoldatwork commented 3 years ago

Answer 2 · 2021-09-17T16:20:25.000Z

ryanwoldatwork commented 3 years ago

Answer 3 · 2021-09-17T21:03:41.000Z

ryanwoldatwork commented 3 years ago

Answer 4 · 2021-09-21T17:03:12.000Z

ryanwoldatwork commented 3 years ago

Answer 5 · 2021-09-24T19:08:59.000Z

ryanwoldatwork commented 3 years ago

Answer 6 · 2021-09-30T17:54:51.000Z

This morning, a user shared:

Should I use "Federalist" or "Cloud.gov Pages"? (as the product is currently undergoing a rebrand) -- this might be a dropdown
Which Sub-office should I used? (What is the information used for? How is it used? - so I can better understand what to enter)
Using notes to express things like who we're partnering with

Answer 7 · 2021-10-01T18:11:28.000Z

Ultimately, the data call should become a recurring Data Collection, creating transactional records of certain Website fields.

Answer 8 · 2021-10-14T17:52:58.000Z

@RachelF based upon feedback do we need changes to a template for the data call?

Answer 9 · 2022-06-01T23:18:58.000Z

Hi @RachelF, at this point, let's keep this in mind for this fall's data collection regarding websites.

I know there have been some documents floating around, defining some of these terms. Ultimately, the work to do here is primarily support and guidance, rather than technical.