HearthSim/HSTracker

Secret helper doesnt work

cancng opened this issue · 5 comments

cancng commented

Describe the bug
Secret helper works properly but it doesn't work at arena matches.

Game mode

  • Standard
  • Wild
  • Classic
  • Arena
  • Battlegrounds
  • Duels
  • Tavern Brawl
  • Dungeon Run/Book of Heroes/Book of Mercenaries
  • Single Player

Version (please complete the following information):
Version 1.9.3 (2317)

Additional context

Log file
hstracker.log

fmoraes74 commented

Can you attach a copy of /Applications/Hearthstone/Logs/Power.log and a screenshot showing the problem?

cancng commented

You see, it does not show secret helper, I am playing arena. And I couldnt upload Power.log file it was empty.

FbKWhIF6ppibmgtMZLvtqBp2dkh8cqWMlorzEwwx
1TsydX3wNfykZPaGg0oWAggC9EEmP3X057XdASzF

fmoraes74 commented

You need to copy the Power.log before closing HSTracker and Hearthstone. It is best if you can copy shortly after you notice the problem. Once I have the log file, I hope to have a fix done. So if you can, please attach it when you see it again.

michaelnguy commented

Am also having the same problem. Secret helper doesn't show up in arena, but works properly for other game modes.

Am on a mac if that helps.

Version (please complete the following information):
Version 1.9.4 (2322)

Power.log

  • 👍1
fmoraes74 commented

Please let me know if version 1.9.6 didn't solve the problem. Version 1.9.5 had a bad card database.