Hubs-Foundation/Spoke

Objects fail to load if 3rd party services are not set up from the admin panel

Softvision-GeluHaiduc opened this issue · 1 comments

Softvision-GeluHaiduc commented

[Affected Versions]:

  • Firefox Release 84.0.2

[Affected Platforms]:

  • Windows 10x64

[Prerequisites]:

  • A Hubs Cloud Instance is set up.
  • No 3rd party services are set up.

[Steps to reproduce]:

  1. Open the spoke scene editor from the cloud instance.
  2. Drag and drop a “Model” in the room.
  3. Observe the behavior.

[Expected results]:

  • The model is loaded.

[Actual results]:

  • The model fails to load.

[Notes]:

  • After setting up 3rd party services objects are loaded.
  • As a side effect scenes can not be published.
  • Attached a screenshot of the issue below
    fails to load
misslivirose commented

I think that we probably want to hide the asset options in Spoke that haven't been set up yet (the way that we only read the set up services in the media browser). We can't fetch any assets if the API keys aren't set up, so this is the correct behavior but could probably be improved from a user experience perspective.

  • 👍1