DSK Desktop not downloading - stays at 0%
Closed this issue · 11 comments
I've downloaded DSX Desktop 1.2.2 and installed it on W7. Virtual Box and Docker Toolbox was installed correctly. When I now choose to install Jupyter Notebook 2.7 and press continue it stay forever with downloading 0%.
Find attached the logfile for further analysis. Is the umlaut in my userprofile name a problem: c:\Users\jörg
Also I notice that network activity is quite zicksag, see also screen.
dsx-desktop.log
Kind regards
Jörg
Hey @joergkoch, sorry for the late reply. Things have been pretty busy.
Looking at your logs, I see this line:
docker system df requires API version 1.25, but the Docker daemon API version is
This is interesting since:
- it doesn't actually say what version your Docker API is, though from your other logs I can see that it is v1.37
- you just installed toolbox so your docker version shouldn't be outdated (and it isn't)
Regardless, it seems that docker system df
is what's causing the installer to fail. Fortunately, the latest version v1.2.3
doesn't use docker system df
anymore, so I recommend downloading and installing the latest version.
We just released v1.2.4, which has a much improved installer. You can download it here: https://www.ibm.com/account/reg/signup?formid=urx-32209.
Let me know if that works.
Hi @paulzikopoulos, sorry I'm not sure what you mean.
If you have DSX Desktop open, you should see an alert that says "Update available".
Clicking on it will take you to the settings page, where you can download the update.
Once the download is completed, you click "Run Update" to install the update.
The app will close and reopen itself and the update is complete. You can verify that you're on v1.2.4 by clicking on "Help" in the toolbar.
Hi @paulzikopoulos, I don't know what you mean by
...and it gave me a Docker updated again that I already installed — and then it showed up.
Could you post a screenshot? Also, is your issue resolved?
I see. So I take it that your issue is resolved?
@joergkoch, when you can, please let me know if the issue has been resolved with the latest version.
Closing due to lack of activity