Cannot see the link
Closed this issue · 8 comments
Hi. I wish to download IBM Watson Studio Desktop for Windows. After agreeing the terms and condition I am taken to another page with " Thank you" but without any download link.
Hi @bperembe, thanks for reporting the issue.
I verified the behavior and also tested the downloads for Mac and Linux, which fails with this message:
This service is temporarily unavailable. Please try again later.
message code: 40
Unfortunately our team doesn't manage the website, so there's nothing we can do directly. I brought it up to my manager who will let the appropriate team know.
I recommend just retrying every few hours. It might just be that the server is down for some reason and will come back up after a while.
@jerry1100 - I have a few folks who are reporting this issue via Intercom. Has there been any updates? I see your comment was 5 days ago
@ceceshao1 Just tried and the mac and linux downloads are back up. Unfortunately the windows download is still not working (see first post).
As I just found out, the download page has been moved to https://www.ibm.com/account/reg/signup?formid=urx-32209.
Please try that and let me know if it works.
I have tried the link. It works but for some reason after hitting the download I am getting this error message:
Access Denied
You don't have permission to access "http://iwm.dhe.ibm.com/sdfdl/1v2/regs2/kshivele/Xa.2/Xb.XzslBdayxefohYtxp3hnJZPFd5fI_cPvlP6bkC7OBHI/Xc.IBM_DSX_Desktop.exe/Xd./Xf.Lpr./Xg.9638405/Xi.swg-ibmdsx/XY.regsrvs/XZ.7r35U3JcHUmD2xt7ln9RHrYG3Yo/IBM_DSX_Desktop.exe" on this server.
Reference #18.9502655f.1524819995.1179b338
Are others getting the same issue?
I just tried and unfortunately I'm also getting the same issue. :(
I'll see if I can find out some more info and hopefully get it fixed.
The link is now working managed to download it thank you
Just tried again and all three downloads are working. Hopefully it stays that way.