IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT

Ship Graveyard Simulator 2 - Steel Giants DLC - Internal Driver Error - DX11

Opened this issue · 1 comments

akarnokd commented

Checklist [README]

  • Device is not undervolted nor overclocked
  • Device is using the latest drivers
  • Game is not cracked, modded and use the latest patch

Game [Required]

Ship Graveyard Simulator 2

Game Platform [Required]

  • Steam
  • Microsoft Store
  • GOG Galaxy
  • Ubisoft Connect
  • Battle.net
  • Epic Games
  • Rockstar Games Launcher
  • EA app
  • Amazon Games app
  • Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

i7 13700K

Graphic Card [Required]

Arc A770 LE

GPU Driver Version [Required]

31.0.101.5333

Other GPU Driver version

No response

Rendering API [Required]

  • Vulkan
  • OpenGL
  • DirectX12
  • DirectX11
  • DirectX10
  • DirectX9

Windows Build Number [Required]

  • Windows 11 23H2
  • Windows 11 22H2
  • Windows 11 21H2
  • Windows 10 22H2
  • Windows 10 21H2
  • Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

Reproduction

  • You'll need the Steel Giants DLC.

From scratch:

  • Buy the $6000 huge ship Big Chung.
  • The game starts to load the ship.
  • Unreal Engine Crash citing Internal Driver Error.

Via save:

  • Just load the save.

ℹ️ Feedback from the Dev's discord indicates this is a driver issue.

ℹ️ Played the save on an i7 8700 + GTX 1060 6G in DX11 mode without issues.

Workaround

Set the -dx12 launch parameter on the game. Managed to finish the said ship and the even larger ship afterwards.

Addendum

Also got the following crash details at one point but never since:

LowLevelFatalError 
[File:Unknown] [Line: 258] 
Device->CreateBuffer(&Desc, NULL, UniformBufferResource.GetInitReference()) failed 
 at D:/Build/++UE4/Sync/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11UniformBuffer.cpp:150 
 with error DXGI_ERROR_DEVICE_REMOVED DXGI_ERROR_DRIVER_INTERNAL_ERROR

Crash in runnable thread RenderThread 1

Game graphic quality [Required]

  • Low
  • Medium
  • High
  • Ultra

Game resolution [Required]

1920x1080

Game VSync [Required]

On

Game display mode [Required]

  • Fullscreen
  • Windowed
  • Borderless Windowed

Detailed game settings [Required]

image
image

Device / Platform name

No response

Crash dumps [Required, if applicable]

UE4CC-Windows-72B37A2E46FDA55C65444CB7799EA36C_0000.zip

Save game

%USERPROFILE%\AppData\Local\ShipGraveyard2\Saved\SaveGames\

FullSave_AutoSave_001.zip

Felipe-Intel commented

Hello @akarnokd
Thank you for submitting this issue. We are actively working on a fix for this issue and expect to have it available in the upcoming months. As soon as I have new information I will come back to you.

  • 👍1