IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT

Metro Exodus Enhanced Edition reflections rendering artifacts

Opened this issue · 7 comments

Checklist [README]

  • Device is not undervolted nor overclocked
  • Device is using the latest drivers
  • Game is not cracked, modded and use the latest patch

Game [Required]

Metro Exodus Enhanced Edition

Game Platform [Required]

  • Steam
  • Microsoft Store
  • GOG Galaxy
  • Ubisoft Connect
  • Battle.net
  • Epic Games
  • Rockstar Games Launcher
  • EA app
  • Amazon Games app
  • Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

intel Core i7-13700KF

Graphic Card [Required]

intel Arc A770

GPU Driver Version [Required]

31.0.101.5333

Other GPU Driver version

31.0.101.5379

Rendering API [Required]

  • Vulkan
  • OpenGL
  • DirectX12
  • DirectX11
  • DirectX10
  • DirectX9

Windows Build Number [Required]

  • Windows 11 23H2
  • Windows 11 22H2
  • Windows 11 21H2
  • Windows 10 22H2
  • Windows 10 21H2
  • Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

SSU_20240329.txt

Description and steps to reproduce [Required]

Reflections - Hybrid:
MetroExodus_2024_03_29_09_52_47_193
* There is always a dark (and kind of flickering) rhombus area surrounding the player's camera.

Reflections - Raytraced:
MetroExodus_2024_03_29_09_58_31_242
* Multiple horizontal dark bands across the screen

Here are examples showing how it should look like correctly:
Reflections - Hybrid:
MetroExodus_2024_03_29_12_30_45_333

Reflections - Raytraced:
MetroExodus_2024_03_29_12_29_43_936

Game graphic quality [Required]

  • Low
  • Medium
  • High
  • Ultra

Game resolution [Required]

2560x1440

Game VSync [Required]

On

Game display mode [Required]

  • Fullscreen
  • Windowed
  • Borderless Windowed

Detailed game settings [Required]

Quality: Ultra

Reflections: Hybrid / Raytraced

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

m3_auto_save_rx.zip

path: %USERPROFILE%\Saved Games\metro exodus\[user id]\

Hi @Susie1818

Can you please share you save file? I tried replicating this issue while starting a new game, but I'm not seeing it. So maybe the issue only happens in certain parts of the game.

@EstebanIntel

I had included the save file in the original post already.

Hi @Susie1818,

I finally got to testing this issue, but I can't reproduce it on the latest driver 32.0.101.5762. Can you test if you can still reproduce it on this latest driver?

@EstebanIntel

Unfortunately yes, the issue still persists with driver v5762.

Hi @Susie1818,

After multiple attempts, I'm still not able to repro the issue. Can you check the attached video and verify if I'm using the same setting as you are?

ME.mp4

Hi @EstebanIntel ,

In your video, you did reproduce the glitch of Hybrid-mode reflection.

I have to apologize for not having checked the Raytraced-mode, so I did it just now. With driver v5762, the Raytraced-mode reflection does not have the glitch when I started this ticket (horizontal dark bands across the screen). However, a new glitch has been introduced in this version of driver. I have recorded a clip for both artifacts. Please take a look:

https://youtu.be/Z48lBA8TKSg

Thanks for confirming @Susie1818 !

I can also reproduce the new glitches on the water, so we will go ahead and report it internally.