IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT

Helldivers 2 looks dark and foggy

Opened this issue · 12 comments

Checklist [README]

  • Device is not undervolted nor overclocked
  • Device is using the latest drivers
  • Game is not cracked, modded and use the latest patch

Game [Required]

Helldivers 2

Game Platform [Required]

  • Steam
  • Microsoft Store
  • GOG Galaxy
  • Ubisoft Connect
  • Battle.net
  • Epic Games
  • Rockstar Games Launcher
  • EA app
  • Amazon Games app
  • Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

i5 1240P

Graphic Card [Required]

Iris Xe

GPU Driver Version [Required]

31.0.101.5445

Other GPU Driver version

No response

Rendering API [Required]

  • Vulkan
  • OpenGL
  • DirectX12
  • DirectX11
  • DirectX10
  • DirectX9

Windows Build Number [Required]

  • Windows 11 23H2
  • Windows 11 22H2
  • Windows 11 21H2
  • Windows 10 22H2
  • Windows 10 21H2
  • Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

intel.txt

Description and steps to reproduce [Required]

Join any planet, visibility won't go past 20-30 meters.
https://youtu.be/_V22W3hkeC4
https://www.reddit.com/r/Helldivers/comments/1b0rfpy/helldrivers_2_on_intel_iris_xe/
Issue is widespread and reported by several players. Graphical settings or API in use are irrelevant.

Performance is also terrible.

Game graphic quality [Required]

  • Low
  • Medium
  • High
  • Ultra

Game resolution [Required]

1920x1080

Game VSync [Required]

On

Game display mode [Required]

  • Fullscreen
  • Windowed
  • Borderless Windowed

Detailed game settings [Required]

image
image
image

Device / Platform name

Asus Vivobook X1502ZA

Crash dumps [Required, if applicable]

No response

Save game

No response

@goldenx86 thank you for sending this report. I will check on my end and will send my findings here.

Tested Linux too via Proton, issue happens with both the i915 and the Xe DRM drivers, so anv is affected also regardless of if D3D11 or D3D12 is in use.

@goldenx86 I used the game settings you provided and here are some screenshots. Can you please confirm if these are similar to what you get?

Iris Xe 1

Iris Xe 2

Yes, that's the experience I get. Playable character, enemies, allies, and most of the environment are just always dark, even under direct light.
Feels like playing as a Jurassic Park dinosaur, you only see contrasts.

image
Same result with 5522.
Hope it's not just lack of FP64 support.

@goldenx86 thank you for sending the sample screenshot with the latest 5522 driver. I checked on my end and can confirm that it still persists. There is already an open case with the debug team regarding this. I will send updates here once available.

Tested a snow map and it seems fixed in 5590. Will test more after I'm done with some IRL university tests.

Can confirm the issue persists with 5590, even in Windows 24H2.

image

And even adds its own spin to it.

@goldenx86 I checked on my end and the issue still persist with 101.5590 driver. I informed the debug team and still waiting for any feedback.

I do not encounter the white big dots you encounter with you last screenshot though.

Lastly, can you share the screenshot of the snow map that you said appears to be fixed? Also, what is the name of the map?

Thank you very much!

It was Vernen Wells, currently unavailable for playback.

@goldenx86 There is already an existing bug report (18035939175) for this. For any updates, I will post here. Thank you very much!

Roger roger.