IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT

Scarlet Nexus | Red flashing during text based cutscenes

Opened this issue · 3 comments

Checklist [README]

  • Device is not undervolted nor overclocked
  • Device is using the latest drivers
  • Game is not cracked, modded and use the latest patch

Game [Required]

Scarlet Nexus

Game Platform [Required]

  • Steam
  • Microsoft Store
  • GOG Galaxy
  • Ubisoft Connect
  • Battle.net
  • Epic Games
  • Rockstar Games Launcher
  • EA app
  • Amazon Games app
  • Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

i5 13600K

Graphic Card [Required]

Asrock PG Intel Arc A770 16GB

GPU Driver Version [Required]

31.0.101.5590

Other GPU Driver version

No response

Rendering API [Required]

  • Vulkan
  • OpenGL
  • DirectX12
  • DirectX11
  • DirectX10
  • DirectX9

Windows Build Number [Required]

  • Windows 11 23H2
  • Windows 11 22H2
  • Windows 11 21H2
  • Windows 10 22H2
  • Windows 10 21H2
  • Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

Steps: Just trigger any static cutscene like the one I show in the video. It can be early or late in the game, seems to happen regardless.
Video is being recorded using OBS but the issue still persists even if I don't have OBS active or open.
File is being attached in google drive because it's too large if I start from opening the game in windows to the fastest point for me to reach the issue.
https://drive.google.com/file/d/1AWD8-Qs6GPwH8CsrdO9Q7Ujba8RNdu5a/view?usp=sharing
Timestamp 2:15 starts a text based cutscene, the bright red flashing is the issue here. The background should normally just be black with the smaller red lines.

Game graphic quality [Required]

  • Low
  • Medium
  • High
  • Ultra

Game resolution [Required]

2560x1440

Game VSync [Required]

On

Game display mode [Required]

  • Fullscreen
  • Windowed
  • Borderless Windowed

Detailed game settings [Required]

Graphics settings:
image
Controller vs Keyboard doesn't matter since the issue happens with both
Brightness:
image
General settings (probably don't matter much):
image
image

Device / Platform name

Asrock Z690 PG Velocita

Crash dumps [Required, if applicable]

Not applicable, game doesn't crash.

Save game

No response

@Xanonblade thank you for sending this. I will check on my end and will report my results here.

Adrian

@Xanonblade

I was able to replicate the issue and already filed a case with the debug team (15016369558). For any updates, I'll share here. Thank you very much!

Thanks for the fast work!