Bitdefender Flagged and Removed the .exe

[deeseem]

Checklist

• I have used the search function to see if someone else has submitted the same bug report.
• I will describe the problem in as much detail as possible.

App version

2.5

Windows version

Win 10

Steps To Reproduce

Have Bitdefender installed. Both programs running together fine with no flags or issues. Run Bitdefender after latest update. Get a "critical" warning that says Bitdefender has removed Winmemcleaner due to suspicious behaviour.

Current Behavior

I thought it was unlikely to be a legitmate move by Bitdefender, so restored the program. Screenshot of Bitdefender explanation here: https://ibb.co/kqxTtqX

Expected Behavior

Not sure I added it to exceptions when I restored it, but presume it would have happened automatically when I did.

Anything else?

https://ibb.co/kqxTtqX

[IgorMundstein]

Thank you for taking the time to make this report.

As I often do with Microsoft. I submitted to Bitdefender a false positive report about this. I hope they fix it soon.

Incorrect Detection: Report a False Positive or False Negative detection to Bitdefender Labs

[deeseem]

Hi Igor, Just to let you know, I restored it from Bitdefenders vault or whatever they call it, then ran a scan on it with Bitdefender and it came up clean. Norton found absolutely nothing wrong with it at all either, unsurprisingly and didn't flag it on my other machine. I don't know if restoring it made it now an accepted file to Bitdefender tho I expect exactly so, but the screenshot I attached does clearly show that after weeks of both running together on the same machine fine, it was suddenly quarantined/removed. It's a shame, as a lot of people would simply trust an anti-virus program, 95% of most of which function primarily to try and convince the user/buyer that their purchase is actually doing something worthwhile, and that sites that haven't renewed their security certificates are suddenly unsafe when nothing has typically changed other than they didn't pay someone to stop anti-viruses blocking traffic.

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On Tue, Aug 29, 2023 at 5:31 AM Igor Mundstein ***@***.***> wrote: Thank you for taking the time to make this report. As I often do with Microsoft. I submitted to Bitdefender a false positive report about this. I hope they fix it soon. Incorrect Detection: Report a False Positive or False Negative detection to Bitdefender Labs <https://www.bitdefender.com/consumer/support/answer/29358/> [image: image] <https://user-images.githubusercontent.com/3512138/263899578-62d58aab-7010-41fc-851b-5b88f0ca78c8.png> — Reply to this email directly, view it on GitHub <#48 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A63NAZRIG5PM5JPZVDWOZHDXXVWDTANCNFSM6AAAAAA4AAUGTA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[IgorMundstein]

I agree, and thank you for the feedback.

Unfortunately, the best I can do is send the .exe and source code to these companies for analysis. I hope the app is included on their trusted list by time.