Infocaster/Datefolders

News articles are sometimes outside of the allowed parent

rosspetev opened this issue · 2 comments

Describe the bug
First off - I've not been able to replicate this, though I've seen this happen in production twice.

News articles are occasionally created (along with the year & month) folder under the site root instead of the allowed parent (News).
In this latest occurrence, the year and month folders had already been correctly created under 'News' as part of previous article creations.

_Using version: Umbraco version 10.2.0, DateFolders: 10.1.0

This is our config:
"DateFolders": {
"CreateDayFolders": false,
"OrderByDescending": true,
"FolderDocType": "dateFolder",
"ItemDocTypes": [ "newsArticle" ],
"AllowedParentDocTypes": [ "news" ]
},

Any tips that might help troubleshoot this much appreciated.

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Hi @rosspetev ! Thank you very much for getting in touch with us. Your report is very clear. We're going to do some investigating and come back to you when we know something or if we have more questions.

It's my understanding that this isn't the first time that we hear or see this, but as of yet, we're unable to reproduce this behaviour and therefore unable to provide a fix or workaround at the moment.

Possible causes for this issue include, but are not limited to:

  • Timeouts on the database or other connection related issues
  • Errors on other notification handlers or cancellation by other notification handlers, preventing the datefolders plugin from performing.

Have you noticed any of these errors on your installation?