Insta360 X3 still failing on exporting HDR panoramas

[mordekai91]

I have this issue since X3 was launch. The result .jpg on some devices is a black image, on other devices the result is a gray image with some glitches on top. It fails also using iOS SDK

If I export the .inps generated to my laptop, I seems to be great the thumbnails, but the result still broken.

Insta360 X2, oneX and RS works great with the same SDK. I think its related to a memory issue on stitching.

I was updated the camera firmware using a custom firmware (onex3_v7.0.21.1_build12) that Insta support sends me, and still failing

Please, we work with Insta360 selling cameras to our customers, and this is causing serious problems

[Tianweihaihaihai]

Camera firmware had fixed issue, pls update the fw and check if the problem is solved