Instabug/Instabug-Cordova

app crashes after uploading image from gallery!

Closed this issue · 7 comments

08Thug commented

After implementing instabug in ionic i did several testing it was working fine untill i tried to upload a image from gallery.
It also worked fine but after uploading image greater than 3 -10 mb, I tried to view it by pressing the image which i uploaded and then the application crashed,even thought app crashed in most of the devices but worked good in few devices!

alyezz commented

@08Thug Thanks for reporting this! can you please share with us the full stack trace of the crash?

08Thug commented

i've told you the scenario to reproduce this issue,could you try that way even this issue exist in latest version..as i told you earlier i am using ionic i can't get any crash report from inspecting the device ! so I don't have any crash report! so kindly follow the steps to reproduce this issue,which i described above.The device which i used for testing belongs to android version 5,6 & 9 . could please fastrack this issue.

08Thug commented

@alyezz you there any progress in this issue!?

08Thug commented

@alyezz we are paying for your service yet we cant even get a proper response highly disappointed!

alyezz commented

@08Thug I apologize for the delay, i'm looking into this now

alyezz commented

@08Thug We were able to reproduce and pinpoint the issue, we are currently working on a fix. I will update you on this thread once the issue is resolved.

Thanks for your patience

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alyezz commented

@08Thug The issue has been fixed and will be included in our next release. In the meantime here is a custom build with the fix that you can use cordova plugin add https://github.com/Instabug/instabug-cordova.git#custom_build/9.1.6.2

Feel free to re-open this if you are still facing this issue

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