Crash 8.7.3
Closed this issue · 10 comments
We have a lot of crashes from customer today.
Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'Attempt to insert non-property list object {
"adb_customizations" = 0;
"android_build_optimization" = 0;
announcements = 0;
apm = {
enabled = 0;
};
"asc_background_render" = 0;
"be_user_attributes" = 0;
"console_log" = 0;
"crash_reporting" = 0;
crashes = {
anr = 0;
cpp = {
"disabled_ios_sdk_versions" = (
"10.5.0",
"10.5.1",
"10.5.2",
"10.7.0",
"10.7.1",
"10.7.3",
"10.7.4",
"10.7.5",
"10.8.0",
"10.8.1",
"10.8.2",
"10.8.3",
"10.8.4",
"10.8.5",
"10.8.6",
"10.8.7",
"10.8.8",
"10.8.9",
"10.8.10",
"10.9.0",
"10.9.1",
"10.9.2",
"10.9.3",
"10.9.4",
"10.9.5",
"10.9.6",
"10.9.7",
"10.9.8",
"10.9.9",
"10.9.10",
"10.10.0",
"10.10.1",
"10.10.2",
"10.10.3",
"10.10.4",
"10.10.5",
"10.10.6",
"10.10.7",
"10.10.8",
"10.10.9",
"10.11.0",
"10.11.1",
"10.11.2",
"10.11.3",
"10.11.4",
"10.11.5",
"10.11.6",
"10.11.7",
"10.11.8",
"10.11.9",
"10.12.0",
"10.12.1",
"10.12.2",
"10.12.3",
"10.12.4",
"10.12.5",
"10.12.6",
"10.12.7",
"10.12.8",
"10.12.9"
);
enabled = 0;
};
"fatal_hangs" = {
enabled = 0;
"launch_sensitivity" = 5000;
sensitivity = 3000;
"watchdog_enabled" = 0;
};
"ios_crash_annotations" = 0;
oom = 0;
};
"crashes_custom_identified_email" = 0;
diagnostics = {
"non_fatals" = {
blacklist = "<null>";
enabled = "0.01";
"non_fatals_max_count" = 10;
"occurrences_max_count" = 5;
};
"sync_interval" = 1440;
};
"disclaimer_text" = 0;
"experimental_prompt_fr" = 0;
"feature_requests" = 0;
"ibg_log" = 0;
"ibg_logs_post_crash" = 0;
"in_app_messaging" = 0;
"instabug_debug_log" = 0;
"is_active" = 1;
"multiple_attachments" = 0;
"network_log" = 0;
"new_swizzle2" = 1;
"non_translucent_bars_guard_disabled" = 0;
"production_usage_detection" = 1;
"push_notifications" = 0;
"report_phone_number" = 0;
"repro_render_context" = 0;
"repro_steps" = 0;
"repro_steps_screenshots_v2" = 0;
"repro_steps_screenshots_v3" = 0;
"sdk_log" = {
emails = {
};
level = 0;
"retention_days" = 7;
"size_limit" = 20000;
"upload_interval" = 43200;
uuids = {
};
};
sessions = {
interval = 720;
"max_number" = 10;
mode = 2;
"sdk_stitching_enabled" = 1;
"sdk_stitching_session_timeout" = 1800;
};
"sessions_profiler" = 0;
surveys = 0;
ttl = 0;
"user_data" = 0;
"user_events" = 0;
"user_steps" = 1;
"users_keys" = 0;
"view_hierarchy" = 0;
"view_hierarchy_v2" = 0;
"vp_customizations" = 0;
"white_label" = 0;
} for key IBGFeaturesLatestFeaturesResponse'
Duplicate of: #449, Issue is fixed now with no actions required from your side 🙏
But we still have this issue... @yousefhamza
@IlliaDenysov can you communicate with us over intercome to share your app name and token to double-check 🙏
The issue should have been resolved ~40m ago
sure
This is urgent for us. Customers are calling.
@yousefhamza I've just send email to you
@powtac we understand how critical this is and it has our full attention, please reach out to customer happiness on Intercom so we can serve you better 🙏
@yousefhamza Where do I find the Intercom Chat on your website?
@powtac @IlliaDenysov
Can you please reach out to us on the email at contactus@instabug.com?
Yes, you can find the intercom, on the chat on our website.
We're seeing this crash in our app as well. I sent an email to the address listed above for help. Thanks.