[BUG] - Unable to insert collector info
Closed this issue · 4 comments
Describe the bug
Error on rendering Chandra, Torch of Defiance. "Unable to insert collector info"
Logs:
03/22/2023 23:55
============================================================================
File "src\templates.py", line 907, in execute
File "src\templates.py", line 435, in collector_info
File "src\templates.py", line 479, in collector_info_authentic
File "src\helpers.py", line 1219, in replace_text
File "photoshop\api\application.py", line 354, in executeAction
File "comtypes\client\lazybind.py", line 182, in caller
File "comtypes\automation.py", line 745, in _invoke
Reason: (-2147023170, 'The remote procedure call failed.', (None, None, None, 0, None))
To Reproduce
Steps to reproduce the behavior:
- Use MTG Art Downloader to grab the art of Chandra, Torch of Defiance off of mtgpics.
- Attempt to render the card using Proxyshop 1.6.0
Your system:
- Python version: 3.10.6
- Windows version: Windows 10
- Photoshop version: 2021
Screenshots
Additional info:
Sometimes, instead I will get the error "Unable to load artwork" for the same card.
The logs then read:
03/23/2023 00:02
============================================================================
File "src\templates.py", line 901, in execute
File "src\templates.py", line 755, in load_artwork
File "src\templates.py", line 166, in art_layer
File "src\helpers.py", line 66, in getLayer
File "photoshop\api_core.py", line 66, in getattribute
File "photoshop\api\application.py", line 62, in activeDocument
File "comtypes\client\lazybind.py", line 168, in getattr
File "comtypes\automation.py", line 745, in _invoke
Reason: (-2147023174, 'The RPC server is unavailable.', (None, None, None, 0, None))
The first one happens because your Photoshop doesn't like targeted replacement (would probably be fixed by updating to latest Photoshop which seems to have addressed the issue in my case). To remedy the issue without updating change "Targeted Text Replacement" to Off in Proxyshop settings. It will increase execution time by a couple tenths of a second but should prevent that crash! 👍
The second log isn't a bug, RPC (remote procedure call) server unavailable pretty much always means Photoshop is not responding to script communication, can usually be fixed by just restarting Photoshop/Proxyshop/both, sometimes might have to restart Windows if the RPC server has crashed completely . This can happen on unstable Photoshop installations or if a previous crash happened that locked up/crashed the RPC server. Its not very common but its a Windows/Photoshop idiosyncrasy that can happen on occasion. It might also happen if Photoshop is busy (a dialog box is open for example), but I think the error log would say something different if that were the case.
Also regarding RPC error, there is a section in the FAQ listing all known remedies for fixing RPC error, from least invasive to most, just for further reading if ever a repeated issue. Usually if you could render cards before and it just happens out of the blue its probably a one off thing, should not be a recurring issue after a quick reboot.
Thanks, turning targeted text replacement off seems to have fixed the error, though now for some reason I need to have Photoshop already open prior to the whole process or it will crash when it tries to open after I click Render All.
I've had bad experiences before trying to get 2022 to work. Haven't checked to see if there's a crack available for 2023 yet. Totally understand the frustration of having people with outdated versions of Photoshop complain, though I'm not about to pay Adobe $21/month for a side hobby of mine haha.
Thanks, turning targeted text replacement off seems to have fixed the error, though now for some reason I need to have Photoshop already open prior to the whole process or it will crash when it tries to open after I click Render All.
I've had bad experiences before trying to get 2022 to work. Haven't checked to see if there's a crack available for 2023 yet. Totally understand the frustration of having people with outdated versions of Photoshop complain, though I'm not about to pay Adobe $21/month for a side hobby of mine haha.
I would use this method to get the latest, I think its the most stable option available by far! Wish you luck :)
https://www.reddit.com/r/GenP/wiki/redditgenpguides/#wiki_guide_.232_-_dummy_guide_for_first_timers_genp_.28method_1.3A_cc.2Bgenp.29