Created my first character yesterday and its not there today.

[severedhill]

Steam Username

Clxssified1

What happened?

I created a character yesterday for the first time ever and played for about 5 hours and logged off. Then today when i signed in it told me to create a new character and notified my characters name i previously used was already taken. After i created the second character i noticed the five hours of playtime is missing. I checked the support channel and i was advised to check my steam accounts and i did but this is the only steam account ive ever used. I signed out and signed back in just to be sure, but i still cant access the first character Patrick Lee.

Expected result

I create a character and the city saves my character and playtime.

Reproduction steps

1. create a character
2. play for 5 hours
3. log off
4. log back in only to find my character is missing
5. create a new character using the name Patrick Lee only to receive a error saying that the name was already taken
   6.proceed to make a character using the name Patric Lee
   7.fly in to the city to find out that my playtime is still missing
   8.I quit fiveM and went to my steam and signed out and signed back in
   9.i fly back into the city and my character and my playtime is still missing

Importancy

Medium

Additional information

No response