A Complaint management system for institutes
Vox in Latin means Voice and flow means the smooth transitioning of voice aka complaints into solutions. VoxFlow is a powerful complaint management system designed to streamline the process of handling complaints efficiently. With its user-friendly interface, it empowers organizations to manage, track, and resolve complaints seamlessly.
- Complaint Submission: Users can easily submit complaints through the user-friendly interface, providing detailed information about their grievances.
- Complaint Tracking: VoxFlow enables users to track the status and progress of their submitted complaints, ensuring transparency and accountability.
- Efficient Resolution: With VoxFlow, organizations can effectively manage and resolve complaints by assigning them to the relevant staff, tracking actions, and facilitating communication with complainants.
VoxFlow comprises the following modules:
- Login: Allows Signin and Login to access the website and use it
- Complainant: Allows individuals to submit complaints, track the status of their complaints.
- Staff: Enables staff members to review and resolve assigned complaints, update status.
- Admin: Provides administrative control over the entire system, managing users, assigning staff, checking over the seamless and smooth flow of complaints into solutions.
VoxFlow is built using the following technologies and frameworks:
- Front-end: HTML, CSS, JavaScript
- Back-end: PHP, MySQL, Apache
| Sign-up | Sign-in |
|---|---|
 |
 |
| User | Image 1 | Image 2 |
|---|---|---|
 |
 |
|
 |
 |
Staff
| Staff | Image 1 | Image 2 |
|---|---|---|
 |
 |
| Admin |
|---|
 |