Kunzisoft/KeePassDX

error with the fingerprint reader and password

sdrev opened this issue · 3 comments

Hello, I am a user of the application, first of all I would like to congratulate you for this great application and all the effort it entails.

I have changed my mobile phone (Xiaomi Mi 14) and when I enter the password I get the following error (attached image 1), in addition to that it does not allow the use of fingerprint, saying that "Enter the password and then click this button", even if the password is entered (attached image 2).

A clear and concise description of what the bug is.

Expected behavior

I was hoping to unlock the file using my fingerprint

KeePass Database

  • Created with: Windows keepassxc 2.7
  • Version: 2
  • Location: [Remote file retrieved with GoogleDrive and local
  • Size: 7.94MB
  • Contains attachment: Yes

KeePassDX:

  • Version: 4.0.5
  • Build: Free
  • Language: Spanish

Android:

  • Device: Xiaomi 14
  • Version: 14 UKQ1.230804.001

Additional context

Add any other context about the problem here.

  • To open the file I use a 'key file'
  • I have tried reinstalling it from the play store
  • If I unlock the file without the fingerprint it works

1:
Screenshot_2024-02-29-08-34-44-763_com kunzisoft keepass free jpg

2:
Screenshot_2024-02-29-10-25-18-194_com kunzisoft keepass free jpg

Internal Keystore code indicates that the problem is due to the registration of the key in the KeyStore. Have you installed a custom ROM that doesn't have KeyStore write permissions?

I don't think so, The operating system is the one that comes from the factory, the phone is new. I don't know if it could be Xiaomi's HyperOS system, the strange thing is that another application "Kpass" does work with fingerprint.

I have already solved it, all I had to do was reinstall the update package. It is possible that when deleting Google applications through ADB this file was deleted.